Gold Coast Hotel Accommodation Reviews

We love hearing about how our guests enjoyed their experience.

See below for reviews from past guests of Mint Coolangatta Points North and write your own if you've stayed with us. Write a review


Excellent stay
Review by Sumalee S. - Norman Park, Australia (24-Jan-2014)

We have family holiday together very happy stay here, with great sea view , excellent ,location, very convenience, ALDI grocery shopping same building all in one apartment , we will be back for sure.
The weather is great , the building point to the North , the beach it's wide and the surf it's just right.
Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Chilling fan in bedroom need to be clean.
• How did you find out about Mint Coolangatta Points North Apartments?
  Hotel.com website
• Please let us know of any Mint team member who provided exceptional service
  The Ladies at the counter very helpful, and lovely.


Great
Review by Garry & Janice M. - Boondall, Australia (24-Jan-2014)

We stayed for five nights in January 2014. Had a two bedroom south side apartment. Well furnished, clean, great views. Service was good and the building is close to beach, shops and other amenities. The apartment was a good size and when sea breeze was blowing it was very cool. Only had one air con unit in lounge area which was somewhat disappointing as the advertisement indicated air conditioned unit. The carpet in the foyer on our level (14) needs some work. This is definitely a great place to stay and we will come back again.
Additional Questions:
• How did you find out about Mint Coolangatta Points North Apartments?
  Have stayed there many years previous.
• Please let us know of any Mint team member who provided exceptional service
  They were all very good and professional.


Penthouse is beyond
Review by Sonia Friedrich (21-Jan-2014)

Brilliant. The views are breathtaking and you feel like you are living in another world here. We stayed 3 nights in the penthouse, with 8 people I'd recommend it to anyone, not simply a big group. Spoil yourself and you will be transformed here. Magic.


Absolutely brilliant
Review by Michael/Mike C. (Murwillumbah, Australia) (20-Jan-2014)

Stayed in the penthouse for 8 days...over the years we have returned many times. We have stayed at many apartments on the Gold Coast but the Points North penthouse is far and away the best from the incredible views and unsurpassed location to the spacious layout backed up by super efficient and friendly staff.
Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Just keep on doing what you are doing....I don't think that there is room for improvement !!! Everything is perfect just the way it is.
• Please let us know of any Mint team member who provided exceptional service
  We received exceptional service from all staff especially Ruth in reception and Colleen as well as the gentleman who came to adjust our Foxtel TV (very prompt and extremely friendly).
• How did you find out about Mint Coolangatta Points North Apartments?
  We were return visitors.....have probably stayed at Points North a dozen times over the years.


Will be back
Review by Grant G. (Coorparoo, Australia) (16-Jan-2014)

Overall had a great stay. Stayed for 5 nights in a 2 bedroom. Great location, close to everything - beach, shops, restaurants, etc.
Good pool - was very windy when we were there, but pool area provides good cover from the wind. Pool temp was also nice and warm.

Could have done with somewhere to put away your clothes - no drawers in the main bedroom. Had Foxtel in lounge room - also could have done with this in main bedroom. Air con in lounge room only. Bathrooms were modern although sinks were new bowl style - but not that practical, with no soap holders.

Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Could have done with somewhere to put away your clothes and to leave personal belongings on - such as a chest of drawers - no drawers in the main bedroom. 
Install Foxtel in main bedroom. 
Install Air con in main bedroom.
Install soap holders in bathrooms next to sinks as there is nowhere to put the soap other than on the bench or leave in the sink. 
Some addtional items in the kitchen - chopping board, peeler.
• How did you find out about Mint Coolangatta Points North Apartments?
  Entertainment book


Recent stay
Review by Christopher L. (Ultimo, Australia) (15-Jan-2014)

We have previously stayed in a refurbished apartment at Mint and enjoyed it greatly. On this occasion while we were in a 19th floor apartment (19.122) in high season with fabulous ocean views for a ten day stay the apartment itself was a great disappointment, particularly for such a long stay. Apartment is very tired and daggy: old green carpet; dining chairs that wobbled despite maintenance during our stay; kichen was relatively new but there were insufficient kitchen utensils and crockery to enable us to cook meals when we didn't want to eat out; electric kettle was faulty and the toaster only toasted one side of the bread and was dented; TV was newish but very small and there was evidence that a set in the master bedroom had been removed and never replaced (i.e. antenna cable trailing on the floor); both bathrooms were old and the cistern in one leaked constantly; shower heads gave out tiny sprays of water beacause of their age; clothes dryer was so old it took almost 2 hours to dry damp beach towels; only the lounge room was airconditioned but the master (only) had a ceiling fan; hot water often came out brownish; baloconies are very narrow at this level and slope slightly so there is no change of al fresco dining; balcony furniture was old, worn and awful. Bedroom furniture was inadeqaute e.g.there were no drawers in the bedrooms to store clothes and we had to literally live out of our suitcases for 10 days. Kitchen sink was blocked on two occasions and service was alway obliging and quick to attend to calls. Owner needs to upgrade urgently to justify the tariff otherwise guests hould be wary of this apratment.
Tip: Always ask if you will be in a refurbished apartment.
Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  Handy men were great as were the reception staff who always responded to our requests quickly and pleasantly.
• How did you find out about Mint Coolangatta Points North Apartments?
  Previous customer.
• Is there anything we can do to improve the quality of your next stay?
  This unit urgently needs some money spent on it. Bathrooms are not to standard. Balcony furniture is tired. New kettle, toaster, some salad bowels and better kitchen utensils please. TV is far too small for family viewing.



Great Views, Great Location, Great Staff
Review by Debbie Sutton (10-Jan-2014)

Stayed two weeks over the Christmas period on 14th Floor. Staff- Chelsea an Coleen- Many thanks from booking to stay your help was exceptional. Room - Two bedroom, we had a lovely clean room which I could not complain about the facilities in the room were above average. Pool, BBQ and Tennis Court - Even though the place was booked out you never felt overcrowded. Lovely big pool. Many thanks to all who made our holiday fantastic. We will be back.


Great location
Review by Jacqui T. (Kuraby, Australia) (10-Jan-2014)

Have stayed there before and enjoy the location. Had hoped to be on the other side of the building facing south, however, were lucky that the workmen on the site next door were not working. Nice large rooms for a family.

Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  I think her name was Chelsea, she was in one of the rooms overnight, and took our food to her room as our fridge wasn't working. Very helpful.
• How did you find out about Mint Coolangatta Points North Apartments?
  Stayed before.


Great Location and View
Review by Anna M. (Rangeville, Australia) (10-Jan-2014)

We have stayed here quite a few times now and have always been
happy with our unit. We were unable to get last years unit but the one chosen was similar but nowhere up to the same standard, no fans in rooms but the worst was that the carpet was so dirty! It needs to be
replaced ASAP! Staff were so helpful about it and had it lightly cleaned for us but it needed a complete steam clean! We were
disappointed but the rest of the unit was comfortable and clean.
We found the staff were very helpful.
Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  Every member we dealt with were very helpful.
• How did you find out about Mint Coolangatta Points North Apartments?
  We have been frequent visitors to this area of the Coast and found Points North to be a great
location .
• Is there anything we can do to improve the quality of your next stay?
  Would love to have a unit that has been refurbished!


***Hi Anna, Thank you so much for taking the time to provide us with some feedback. I wanted to let you know that the carpet has now been professionally steam cleaned and I have also contacted the owner of the unit. We now have some quotes for new carpet being processed. For your next stay, perhaps you would prefer to book a two bedroom centre front apartment are all refurbished.


Dream Holiday
Review by Ken & Fay W. (09-Jan-2014)

We loved the Penthouse stay.
Loved the view.
Would definately stay again.
Thank you

Additional Questions:
• How did you find out about Mint Coolangatta Points North Apartments?
  What If


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Guest Reviews

Mint Coolangatta Points North
66 Marine Parade
Coolangatta QLD 4225

Reservations: 1800 423 336
Phone: +61 7 5536 0000
Email: pointsnorth@staymint.com
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Guest Reviews

Fabulous Stay

What wonderful value for money! Wonderful, convenient location, comfortable & clean rooms and very helpful staff. I'm a very satisfied customer! Additional Questions: • Please let us know of any Mint team member who provided exceptional service Colleen on reception. All were helpful and friendly. • How did you find out about Mint Cool..

Mint Coolangatta Points North - Reviewed by Rebecca P. (Manunda, Australia) on 08-Jan-2014.

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