Coolangatta Hotel Accommodation Reviews

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See below for reviews from past guests of Mint Coolangatta Points North and write your own if you've stayed with us. Write a review


the best place ever!!!!!
Review by - by Andrew N. (27-Jan-2014)

My husband and I stay as many times a year that we can, the staff are so friendly and nothing is ever a problem for them also the cleaning staff a fantastic, I am ready to re -book now! We now spend Christmas there with all my family and we book 4 rooms at the one time and its so much fun !
Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  ALL the staff but the the ladies I know by name are- Ruth and Coleen are such a pleasure to deal with and Rose who runs the cleaning does a amazing job.
• How did you find out about Mint Coolangatta Points North Apartments?
  We found it by taking a drive and we had our honeymoon there back in 2001.
• Is there anything we can do to improve the quality of your next stay?
  to never leave !! ha ha


Fabulous Holiday Stay
Review by Sheryl & Mark D. - Durack, Australia (27-Jan-2014)

We have stayed at Points North on several occasions and love it for the closeness to everything, beach, shops, restaurants, shopping, surf club. This year we had a family holiday and had 4 units. We had a great time and our only criticism would be that we would have liked to either have been on the same floor or able to get between floors much easier instead of having to meet on the ground floor or use the stairs especially when we had 5 floors between some of us.
The pool and BBQ area are fantastic for families and we made use of these frequently. it is a great family area.
The staff were always friendly.
We found the second bedroom a little hot although having the air con on at night made it a little more comfortable. Not a big fan of air con so only used it sparingly. Beds were extremely comfortable and our ocean front unit was just lovely with fantastic views.
We will most certainly be back again.
Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  I don't know any of the names of the ladies on reception but all of them were very helpful and friendly.
• Is there anything we can do to improve the quality of your next stay?
  If we were to stay again and have a few units we would most definitely like to be either on the same floor or able to get between floors much easier.
• How did you find out about Mint Coolangatta Points North Apartments?
  We have stayed there several times before.


Great service and good location
Review by Rod H. - Rowville, Australia (25-Jan-2014)

We have stayed at Points North in Coolangatta on several occasions over the last 12 years. We really like their pool This time we stayed 5 nights in January 2014 and were very happy as the unit had been recently renovated. Great view to the southern end of the beach and NSW views. The bedrooms were warm at this time of year and could do with an airconditioner instead/ as well as a ceiling fan.
Tip: The resort will hold your bags after check out if you would like.
Additional Questions:
• How did you find out about Mint Coolangatta Points North Apartments?
  I had stayed at Ocean Plaza previously and found Points North had a better swimming Pool.
• Is there anything we can do to improve the quality of your next stay?
  N/A


Great renovated high ocean front room
Review by Mitchell W. - Church Point, Australia (25-Jan-2014)

Our 2nd visit to points north some noise from construction this time but overall a very pleasing stay , great location with most things a close walk away and very close to airport a quality renovated room building maintained better than others nearby


Excellent stay
Review by Sumalee S. - Norman Park, Australia (24-Jan-2014)

We have family holiday together very happy stay here, with great sea view , excellent ,location, very convenience, ALDI grocery shopping same building all in one apartment , we will be back for sure.
The weather is great , the building point to the North , the beach it's wide and the surf it's just right.
Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Chilling fan in bedroom need to be clean.
• How did you find out about Mint Coolangatta Points North Apartments?
  Hotel.com website
• Please let us know of any Mint team member who provided exceptional service
  The Ladies at the counter very helpful, and lovely.


Great
Review by Garry & Janice M. - Boondall, Australia (24-Jan-2014)

We stayed for five nights in January 2014. Had a two bedroom south side apartment. Well furnished, clean, great views. Service was good and the building is close to beach, shops and other amenities. The apartment was a good size and when sea breeze was blowing it was very cool. Only had one air con unit in lounge area which was somewhat disappointing as the advertisement indicated air conditioned unit. The carpet in the foyer on our level (14) needs some work. This is definitely a great place to stay and we will come back again.
Additional Questions:
• How did you find out about Mint Coolangatta Points North Apartments?
  Have stayed there many years previous.
• Please let us know of any Mint team member who provided exceptional service
  They were all very good and professional.


Penthouse is beyond
Review by Sonia Friedrich (21-Jan-2014)

Brilliant. The views are breathtaking and you feel like you are living in another world here. We stayed 3 nights in the penthouse, with 8 people I'd recommend it to anyone, not simply a big group. Spoil yourself and you will be transformed here. Magic.


Absolutely brilliant
Review by Michael/Mike C. (Murwillumbah, Australia) (20-Jan-2014)

Stayed in the penthouse for 8 days...over the years we have returned many times. We have stayed at many apartments on the Gold Coast but the Points North penthouse is far and away the best from the incredible views and unsurpassed location to the spacious layout backed up by super efficient and friendly staff.
Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Just keep on doing what you are doing....I don't think that there is room for improvement !!! Everything is perfect just the way it is.
• Please let us know of any Mint team member who provided exceptional service
  We received exceptional service from all staff especially Ruth in reception and Colleen as well as the gentleman who came to adjust our Foxtel TV (very prompt and extremely friendly).
• How did you find out about Mint Coolangatta Points North Apartments?
  We were return visitors.....have probably stayed at Points North a dozen times over the years.


Will be back
Review by Grant G. (Coorparoo, Australia) (16-Jan-2014)

Overall had a great stay. Stayed for 5 nights in a 2 bedroom. Great location, close to everything - beach, shops, restaurants, etc.
Good pool - was very windy when we were there, but pool area provides good cover from the wind. Pool temp was also nice and warm.

Could have done with somewhere to put away your clothes - no drawers in the main bedroom. Had Foxtel in lounge room - also could have done with this in main bedroom. Air con in lounge room only. Bathrooms were modern although sinks were new bowl style - but not that practical, with no soap holders.

Additional Questions:
• Is there anything we can do to improve the quality of your next stay?
  Could have done with somewhere to put away your clothes and to leave personal belongings on - such as a chest of drawers - no drawers in the main bedroom. 
Install Foxtel in main bedroom. 
Install Air con in main bedroom.
Install soap holders in bathrooms next to sinks as there is nowhere to put the soap other than on the bench or leave in the sink. 
Some addtional items in the kitchen - chopping board, peeler.
• How did you find out about Mint Coolangatta Points North Apartments?
  Entertainment book


Recent stay
Review by Christopher L. (Ultimo, Australia) (15-Jan-2014)

We have previously stayed in a refurbished apartment at Mint and enjoyed it greatly. On this occasion while we were in a 19th floor apartment (19.122) in high season with fabulous ocean views for a ten day stay the apartment itself was a great disappointment, particularly for such a long stay. Apartment is very tired and daggy: old green carpet; dining chairs that wobbled despite maintenance during our stay; kichen was relatively new but there were insufficient kitchen utensils and crockery to enable us to cook meals when we didn't want to eat out; electric kettle was faulty and the toaster only toasted one side of the bread and was dented; TV was newish but very small and there was evidence that a set in the master bedroom had been removed and never replaced (i.e. antenna cable trailing on the floor); both bathrooms were old and the cistern in one leaked constantly; shower heads gave out tiny sprays of water beacause of their age; clothes dryer was so old it took almost 2 hours to dry damp beach towels; only the lounge room was airconditioned but the master (only) had a ceiling fan; hot water often came out brownish; baloconies are very narrow at this level and slope slightly so there is no change of al fresco dining; balcony furniture was old, worn and awful. Bedroom furniture was inadeqaute e.g.there were no drawers in the bedrooms to store clothes and we had to literally live out of our suitcases for 10 days. Kitchen sink was blocked on two occasions and service was alway obliging and quick to attend to calls. Owner needs to upgrade urgently to justify the tariff otherwise guests hould be wary of this apratment.
Tip: Always ask if you will be in a refurbished apartment.
Additional Questions:
• Please let us know of any Mint team member who provided exceptional service
  Handy men were great as were the reception staff who always responded to our requests quickly and pleasantly.
• How did you find out about Mint Coolangatta Points North Apartments?
  Previous customer.
• Is there anything we can do to improve the quality of your next stay?
  This unit urgently needs some money spent on it. Bathrooms are not to standard. Balcony furniture is tired. New kettle, toaster, some salad bowels and better kitchen utensils please. TV is far too small for family viewing.



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Mint Coolangatta Points North
66 Marine Parade
Coolangatta QLD 4225

Reservations: 1800 423 336
Phone: +61 7 5536 0000
Email: pointsnorth@staymint.com
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Guest Reviews

Holiday

Stayed for 9 nights, we loved the quiet location and how everything that we wanted was so close, shopping and cinema just below and some great dining along the beach strip and Barb loved the great shopping, we will stay at Mint again. Additional Questions: • Please let us know of any Mint team member who provided exceptional service All the staf..

Mint Coolangatta Points North - Reviewed by Michael McA- Bombee East, Australia on 25-Mar-2014.

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