Locations: Mumbai, Pune, Delhi, Noida, Gurgaon, Bangalore, Hyderabad
Job Description:
- Leading teams of Housekeeping, Food Production and Service, Security in respective Shifts.
- Work Allocation, On the Job Training, Supervision and Performance Evaluation of Hotel Operations Team in respective Shifts
- Shift In charge of Front Office, Kitchen and Restaurant, Utilities and Hotel Rooms
- Reservation and Room Allocation in Property Management Software (Hotelogix)
- Interaction with Guests, Booking / Admin Resources of Corporates
- Shift Wise Billing, Accounting and Cash/ Credit Card Collection via EDC Machine
- Local Vendor Development and Purchases for Hotel Operations
- Coordinating Preventive and Breakdown Maintenance with Engineering Vendors
- Preparation and compilation of periodic report backs – Night Audit, Operations and Maintenance Checklists, Comprehensive Daily Operations and Incident Reporting, Attendance of team, Local Purchases, Guest Interaction Reports
- Key Performance Indicators include: Review Scores (Online and Offline), Hotel Operations Costs (Manpower, Utilities, Consumables etc), Team Management, Adherence to SOP and Report backs to Head Quarters
Education Qualification:-(Mandatory)
Full Time Graduation from Hotel Management Institute (Degree / Diploma Course)
Internships/ Relevant Work Experience:-
In reputed Hotel / Hotel Chain –across Front Office, Housekeeping and F&B Production and Service areas
Age:- Less than 30 Years
Skills & Competencies:-
- Experience in Property Management System (Hotelogix, IDS, WinHMS, Opera, Innkey etc)
- Knowledge of Hotel Operations (Front Office, Housekeeping, F&B Production, Service, Utilities)
- Proficiency in MS Word, Excel, PowerPoint
- Well Groomed, Presentable and with Excellent and Effective Communication Skills